Privacy policy
What Melodify collects when you visit, subscribe or join a list, why, and how to have it deleted.
1. Who is responsible
Melodify is responsible for your personal data on this site (the controller). Contact: [email protected]. The site is hosted by Kwop (kwop.io), which stores and processes the data below on our behalf (our processor).
2. What we collect
- When you subscribe: your email and the plan, amount and date of your payment. Your card details, name and billing address are entered on Whop’s secure checkout page and are handled by Whop.
- When you join a list (“Notify me”, waitlist): your email and, if any, the product it is about.
- When you browse: this site records visits to understand how it is used: pages viewed, clicks, scrolling and mouse movements, and a replay of the page as you saw it, with your device and browser type. What you type in form fields is masked in your browser and never recorded, except an email typed in an email field, which links your visit to your sign-up. Your IP address is not stored with your visits.
- When you write to us: your email address and your message.
3. Why we use it
- To give you access to the service, bill you and handle refunds (to perform our contract with you).
- To answer your messages.
- To send the updates you asked for, such as a restock, a launch or our newsletter (with your consent, which you can withdraw at any time).
- To understand how the site is used, improve it and prevent fraud (our legitimate interest).
- To keep the records that accounting and tax law require (our legal obligation).
4. Who receives it
Kwop (hosting, sign-ups and visit recording, on our behalf), Whop (payments), Cloudflare (the network between your browser and the site) and Google Fonts (the standard request your browser makes to load a font). We do not sell your personal data.
5. Cookies and browser storage
| Name | What it does | Lasts |
|---|---|---|
Keys starting with flow_ | A random visitor ID (local storage) and the current visit (session storage), used by the visit recording | Visitor ID until you clear it; visit for the tab |
kwop_k_melodify | A cookie set only if you arrived through one of our marketing links: the link, a random key and the time of the click, so we know which link led to a sign-up | 30 days |
6. How long we keep it
Account and billing records are kept as long as accounting and tax law requires. List sign-ups are kept until you unsubscribe or ask us to delete them. Visit recordings are kept while they help us improve the site, and deleted when you ask.
7. Your rights
You can ask to see, correct, export or delete your data, object to its use, or withdraw your consent, by writing to [email protected]. We answer within the time the law sets. You can also complain to the data protection authority of your country.
8. Changes
We may update this policy. The date at the top shows the latest version.
Melodify is built and hosted with Kwop (kwop.io). Kwop provides the software and the hosting; it is not the seller and is not a party to your purchase. For anything about your plan, contact Melodify.